Back Office Data Support Services

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We offer a full service program covering all aspects of the complete coding and billing process, from patient data entry to posting payments to enhance your current process.

Medical billing is a process that requires great attention to details, quick, effecient processing and adherence to norms. Zeta Softech has an excellent team comprising of medical billing professionals and coders to cover the entire spectrum of services ranging from submission of the claim, to posting payments, balance billing patients and following up with insurance companies. The experience gained through working closely with medical practitioners and hospitals stands us in good stead.

Some of the services Zeta Softech provides the health care industry are .-


Patient Demographics Entry-
This would include Patient's Name, Present Address, City, State, Zip Code, Social Security Number, Employer Details, Insurance Details like Primary, Secondary and Tertiary, and guarantor information.

Charge Entry
This would include entering details like Date of Service, Referring Physician, Ordering Physician, Place of Service, Type of Service, CPT Codes, ICD Codes, Modifiers, Authorization or Referral Details and Co-pay Details.

Payment Entry or Charge Posting
The following details from the EOB are keyed in- Patient Account Number / Patient Control Number, Patient Name, Date of Service, Procedure Code, Billed Amount , Allowed Amount, Adjusted Amount, Paid Amount, Deductibles and Denial Details.

Accounts Receivable and Claims Follow-up
Denials/rejections analysis, re-billing
Systemic A/R projects, re-billing
Insurance Follow Up
Collection Agency Reporting
Payment Posting and Reconciliation

Though Zeta Softech has experience with all popular billing software applications , if you're using software that we haven't used before, we have a dedicated training and transition team that will train our team on your software and ensure that they are proficient with it. This means that you can transfer your entire medical billing process offshore, with no changes to your current process.

Zeta Softech ensures substantial cost savings to clients by our perfect blend of Industry expertise, competitive pricing, efficient, time saving process methodology, state-of-the-art infrastructure with excellent info security and data redundancy-back up measures.

We make all efforts to keep ourselves updated with insurance specifications and regulations which ensure clients the maximum allowable reimbursement. Zeta Softech work on your claims until it has been paid or a reasonable response for nonpayment has been given by the carrier.